Job Description

Join to apply for the Store Manager role at Smitten Ice Cream

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Join to apply for the Store Manager role at Smitten Ice Cream

About Us

At Smitten Ice Cream, we are makers through and through from our flavors right down to our ice cream machines, we make it all. Because we believe that ice cream can and should be better. Hell no status quo.

About Us

At Smitten Ice Cream, we are makers through and through from our flavors right down to our ice cream machines, we make it all. Because we believe that ice cream can and should be better. Hell no status quo.

Were reinventing the ice cream experience by churning each scoop to-order, from scratch, using the freshest, purest ingredients and patented liquid nitrogen-enabled technology. From our founders early days on the streets of San Francisco (literally) to our family of scoop shops across the Bay Area and Los Angeles, weve been challenging the status quo from Day 1. And were just getting started.

About You

• You thrive in a fast-paced, ever-changing environment
• Youre a coach who knows when to provide feedback, when to provide direction and when to cheerlead
• Youre inspired by and committed to creating uh-mazing experiences AND upholding our mission and values
• Youre passionate about food and serving up the worlds best ice cream - ever!
• Youre equally comfortable with a whisk as a wrench (kidding sort of)

Store Manager Responsibilities

• Embody the mission and values of Smitten each and every day
• Recruit, hire, train, and develop team members who positively contribute to the culture of our company
• Meet sales objectives at your shop by managing labor, increasing throughput, and delivering an exceptional scoop of ice cream to all guests
• Execute operational tactics to grow the business in a fast-paced environment
• Think like an entrepreneur to find solutions that can increase sales, team member engagement, and guest happiness
• Hold your team and yourself to the highest product quality standards
• Listen to the needs and issues of your team and advocate on their behalf
• Coach your team members so that they can grow with the company
• Be the day-to-day face of the Smitten brand in your neighborhood by building relationships with guests and local partners
• Execute local community marketing programs

Store Manager Requirements

• 1+ years management experience in the restaurant industry
• 3+ years experience in retail, quick service, or full-service restaurants
• High school diploma or equivalent educational experience
• Certified Serv-Safe Food Protection Manager
• Able to work various shifts per week and be available weekdays, evenings, and weekends
• Able to lift up to 50lbs
• Able to stand for up to 10 hours at at time
• Able to work up to 50 hours a week
• Authorized to work in the United States
• Must pass a background check

What We Offer You

• An entrepreneurial work environment where you can have an impact on a growing company
• Mentors committed to developing you to take on more responsibility within the company
• A welcoming and supportive team where diversity and creativity are valued
• Competitive pay plus opportunities for stock options and cash bonus
• Health, dental, and vision coverage
• A complimentary scoop of Smitten Ice Cream with each shift, and discounts on merchandise and ice cream purchases

We are an equal opportunity employer and welcome diversity in the workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records. We encourage individuals from underrepresented groups to apply.

Follow this link to apply to the Store Manager role:

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, General Business, and Management

• Industries

  Online Audio and Video Media, Venture Capital and Private Equity Principals, and Staffing and Recruiting

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Job Tags

Full time, Local area, Shift work, Weekend work, Afternoon shift, Weekday work,

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