Remote Intake Specialist Job at Smart Systematic Recruiting, Charlotte, NC

YTlsbUg3ZThpTkNCME0yeW15N3N3TkZWUlE9PQ==
  • Smart Systematic Recruiting
  • Charlotte, NC

Job Description

Intake Specialist

Location: Remote
Hourly Rate: $7.00 USD per hour + Bonuses
Work Hours: Monday to Friday, 8:00 AM - 5:00 PM (Eastern Time)
Fluency Required: English (C1 or C2) & Spanish

About Sussman Law Firm:
At Sussman Law Firm, PLLC , we are a dedicated team of family law and immigration attorneys based in Charlotte, North Carolina. Our mission is to provide compassionate legal representation and help our clients navigate complex legal matters, including family and divorce cases, as well as immigration issues. We pride ourselves on delivering excellent results and empowering our clients throughout the process.

Position Overview:
We are seeking a detail-oriented and client-focused Intake Specialist to join our remote team. In this role, you will serve as the first point of contact for potential clients, ensuring a smooth and efficient intake process while maintaining a high level of professionalism. You will work closely with our legal team to gather necessary information, assess case eligibility, and assist clients in understanding the next steps.

Key Responsibilities:

  • Conduct initial client intake calls and gather detailed information about their case.
  • Screen potential clients and assess case eligibility.
  • Document and organize client information accurately in our system.
  • Provide potential clients with clear instructions on the intake process and next steps.
  • Communicate effectively with clients in both English and Spanish.
  • Coordinate with legal teams to ensure timely follow-up on cases.
  • Maintain a high level of confidentiality and professionalism.

Qualifications:

  • Fluency in both English (C1 or C2 level) and Spanish is required.
  • Previous experience in client intake or customer service is a plus.
  • Excellent communication skills, both verbal and written.
  • Strong organizational and time management skills.
  • Ability to work independently in a remote environment.
  • Familiarity with legal terminology is a plus, but not required.

Why Sussman Law?

  • Work remotely from the comfort of your home.
  • Be part of a dynamic and supportive team.
  • Opportunity to make a difference in people's lives by helping them navigate legal processes.

If you are a motivated, detail-oriented individual with strong communication skills in both English and Spanish, we encourage you to apply for this exciting opportunity at Sussman Law Firm.

Â

Job Tags

Hourly pay, Remote job, Monday to Friday,

Similar Jobs

Ace Hardware

ACE Hardware Appliance Installer Job at Ace Hardware

 ...opportunity available for the right individual!We've added appliances to a couple of our stores, and are searching for someone who...  ...in their work.The perfect candidate is willing to work an installation area that extends from our store in Whitewater, Wi to our store... 

Sharp Medical Staffing

Travel Nurse RN - Clinic Job at Sharp Medical Staffing

 ...Job Description Sharp Medical Staffing is seeking a travel nurse RN Clinic for a travel nursing job in Huntersville, North Carolina....  ...Travel Our client is currently seeking a travel RN Outpatient in Huntersville, North Carolina for 5x8 Days shifts. The ideal... 

Focused Staffing

Building Substitute Teacher - Daily Substitutes Job at Focused Staffing

 ...Monday to Friday 7:40 to 4 pm Daily Compensation: up to $23/hour Job Description: We are currently seeking Building Substitute Teachers with flexible availability to join our team. In this role, you will follow lesson plans and step into the responsibilities of... 

Ferguson Enterprises

Appliance Delivery and Installation Associate in Portland, OR Job at Ferguson Enterprises

 ...shifts with a potential for overtime Ferguson has an exciting opportunity to join our In-House Delivery & Installation Team as an Experience Appliance Installation Associate. The PERKS of working for Ferguson: -We are a national company expanding our delivery and... 

Modern Hydrogen

Senior Mechanical Design Engineer Job at Modern Hydrogen

 ...while maintaining energy security and affordability. Backed by top investors and customers like Bill Gates, NextEra Energy, and National Grid, Modern Hydrogen is redefining how natural gas resources can become more valuable and sustainable in and beyond the energy industry...