Job Description

The Property Manager is responsible for planning, organizing, and controlling administration, operations, and fiscal management of the property. An effective Property Manager is project-oriented, customer relationships, and is exceptionally organized with the ability to manage multiple tasks.

In addition, the property manager will manage operations and maintenance; life safety; property appearance; human resource administration as assigned; lease administration; accounting and finance; customer relations; energy conservation and environmental protection programs; and all contractual services and properties performance per the Policy Guidelines.

Job Responsibilities:

• Coordinate customer move-ins and move-out; work with construction coordinator on customer space when appropriate and singlehandedly manage smaller scale customer space modifications.
• Provide Class A quality and timely customer service while continuously developing and managing on-going projects to improve customer relations, the retail experience and property image.
• Responsibly manage office administration to include employee performance management as assigned.
• Ensure property is in compliance with governmental guidelines and regulations, file required reports; maintain appropriate documentation and effectively communicate critical information regarding building operation updates to customers.
• Effectively manage vendor contracts, including specifications, to ensure quality service is provided to the property and customers, including but not limited to contracts such as security, janitorial and landscaping services.
• Ensure vendors are fully qualified and in compliance with ownership requirements; formally and periodically obtain competitive bids to challenge costs and quality of operating services provided.
• Conduct safety meetings for customers and property management team members; perform routine site inspections for maintenance needs, safety hazards, customer abuse of common areas, landscape needs, curb appeal, signage, etc.
• Efficiently and effectively manage commercial and retail lease agreements to ensure customer obligations to ownership are enforced and ownerships obligations to customers are met, as well as checking for general compliance, escalations, monthly charges, renewals, expirations, fees, notification updates, etc., and new amendment content.
• Oversee monthly financial reporting to management to ensure reporting accuracy while using Yardi.
• Proactively review operating financial reports, property status reports, capital and customer improvements reports as required to identify any variances and make recommendations for improving the net operating income and cash flow for the project.
• Work with the Senior Accountant to produce and provide Owners with monthly, quarterly and annual reporting package.
• Handle preparation of operating budgets for the assigned project (s); preparation of annual customer Rent Letter and Year-End Reconciliation (DOE, CAM bill backs and adjustments).
• Oversee utility usage, customer and retailer sub-metering reports and customer bill backs.

Basic Hiring Criteria:

• A minimum of 5 years overseeing property management of a Class A multi-tenant office building; tenant build-out/construction administration and management experience preferred.
• A high school diploma or equivalent is required. A Bachelor's degree is preferred.
• Intermediate to advanced user in Microsoft Office suite (including Word, Excel, PowerPoint and Outlook) is required.
• Must be responsive with sense of urgency to meet the needs of others and able to respond to the property for problematic and/or emergency conditions.
• Must be detail-oriented and well-organized and have the ability to manage time and multiple projects efficiently
• Must possess strong interpersonal, verbal and written skills and an ability to work and communicate effectively with all levels of operations.
• Must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit analysis, and budget forecasting, and prepare monthly packages and annual operating budgets.
• Professional designation from either BOMA or IREM is preferred.
• Demonstrate optimum customer service delivery while performing all job functions.

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