Job Description
Program Director Youth and Family Services - Ellicott City (Dancel) 4331 Montgomery Rd, Ellicott City, MD 21043, USA
Job Description Posted Friday, June 20, 2025 at 4:00 AM
Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference!
POSITION SUMMARY:
Under the direction of the Executive Director of Family Programming, the Program Director is responsible for the overall direction and administration at multiple Centers with a strong operational focus on Family Programming, while demonstrating Y core values of caring, honesty, respect and responsibility in all the following key result areas:
• Talent Acquisition and Retention
The Program Director will lead multiple center teams under our centralized model. Day to day operations include associate supervision, fiscal control, program development, program area facility management/maintenance, program optimization and fulfillment, Leader on Duty, and volunteer development. The Program Director is also responsible for hiring, training, supervising, and leading their associate team in superior levels of member service and engagement.
ESSENTIAL FUNCTIONS:
- Plan, develop and implement YCM youth and family development programs within Association guidelines and Strategic Plan to include: Sports & Family programming
- Recruit, hire, train, lead, and coach talented program associates and volunteers in all areas of responsibility
- Develop associate schedules for all program areas
- Create opportunities for members to form small communities and build meaningful relationships
- Create and implement age appropriate activities that drive member retention and engagement
- Foster an environment that is positive and motivating to children and peers.
- Work within assigned expense budget in all areas of responsibility and participate in the budget process as assigned
- Maintain high quality standards adhering to or surpassing state licensing where applicable, and care and maintenance of program facility and equipment
- Effectively coordinate facility usage for assigned programs and activities
- Ensure high quality programs through innovative program development and participant/member feedback
- Implement Association best practices and policies as it relates to operations including purchasing, payroll, reporting, business management & record keeping
- Participate in successful annual support campaign and provide leadership to associate giving and engagement
- Attend and actively participate in all meetings as assigned
- Incorporate the four character values of the Y: Caring, Honesty, Respect and Responsibility and adhere to the YCM Code of Conduct
- Communicate the Y mission and objectives to the community
- Effectively communicate with Center Leadership to foster strong relationships that will lead to enhanced member experiences
- Assist in all other duties as assigned
Mission Advancement : Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives.Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.
Collaboration : Champions inclusion activities, strategies, and initiatives. Build relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
Operational Effectiveness : Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of the team. Effectively creates and manages budgets.
Holds staff accountable for high-quality results using a formal process to measure progress.
Personal Growth : Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
QUALIFICATIONS:
The Regional Program Director will meet the qualifications set forth by the Y in Central Maryland. Associate shall be of good character and reputation; capable of carrying out assigned responsibilities; capable of accepting training and supervision; and capable of communicating effectively both orally and in writing as applicable to the job responsibility. Minimum qualifications include:
- A Bachelor's Degree is preferred
- Experience developing and implementing youth and family programming in a 2,500+ unit Y or equivalent
The Y: We’re for youth development, healthy living, and social responsibility.
- Experience acquiring, developing, and implementing programs
- 2 years supervisory experience – supervision of full time associates preferred
- Flexible Schedule, days, nights and weekends – this position requires significant amount of evening and weekend attendance
- Current CPR/AED/O2/First Aid certification (or within 30 days of hire)
At least 21 years of age
All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.
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Job Tags
Full time, Flexible hours, Night shift, Weekend work, Afternoon shift,