Job Description

Overview:

Our client is seeking a proactive and service-oriented Property Management/Operations Coordinator to join a dynamic workplace operations team on a long-term contract basis. This is an excellent opportunity for someone with facilities, customer service, or operations experience who thrives in a people-focused environment.

Key Responsibilities:

• Serve as the primary point of contact for coordinating and escorting external vendors (plumbers, electricians, HVAC, etc.)
• Track and manage employee and facility-related requests using a ticketing system (currently transitioning from ZenDesk to Jira)
• Coordinate and support internal office moves, onboarding, and offboarding processes
• Communicate with vendor partners to ensure timely service and staff awareness of facility work
• Collaborate closely with vendor management and finance teams to resolve issues and support ongoing facilities operations
• Assist with furniture, appliance, and minor office equipment issues
• Maintain and improve inventory systems and help develop process documentation
• Identify and communicate service trends, satisfaction levels, and process improvement opportunities using reporting tools

Requirments:

• 2+ years of professional experience in customer service, facilities, project coordination, or operations
• Excellent critical thinking and problem-solving abilities
• Strong interpersonal and verbal communication skills; comfortable engaging with staff across all levels
• High attention to detail and organizational skills
• High school diploma or equivalent
• Proficiency in Microsoft Office Suite

Preferred:

• Experience with ticketing or project tracking systems (e.g., Jira, ZenDesk)
• Exposure to workplace software such as Microsoft Project Online, AirTable, or iOffice

Ideal Candidate Profile: The ideal candidate is a self-starter with a strong customer service orientation and a sharp eye for detail. You bring a flexible and solutions-oriented mindset, can prioritize effectively, and enjoy working in a team-first environment.

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