Job Title: Customer Success Manager
Location: Hybrid – Waltham, MA
Salary: $60,000–$75,000
Industry: SaaS / Fintech
Client Type: High-Growth Start-Up
About the Company:
Our client is a fast-growing SaaS start-up at the intersection of technology and financial services. They're disrupting their space with a powerful platform that's transforming how their customers operate—and they’re looking for a driven Customer Success Manager to help them deliver exceptional experiences as they scale.
About the Role:
As a Customer Success Manager , you’ll be the strategic partner for clients, ensuring they’re getting the most out of the platform and achieving their business goals. You’ll join a passionate team and play a key role in customer retention, satisfaction, and growth. This is a hybrid role based in Waltham, MA with flexibility for remote work 2–3 days per week.
Key Responsibilities:
Requirements:
Bonus Points For:
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