Job Description

2025 Global Beauty and Personal Care Trends

Our clients success is our success. By helping our clients achieve their goals while leveraging Mintel, we will continue to preserve our long-standing relationships and penetrate more areas of their business allowing us to more broadly demonstrate our value.

Our suite of resources and tools are utilized by over 1,500 clients and constitutes subscription revenue of over $80M throughout the Americas today. As an Account Manager, you will work with our Emerging & Mid-Market accounts to increase their usage and investments with Mintel.

As an Account Manager, your focus will be on retention and growth. Partnering with an internal Client Success Manager, as well as Analysts and Consultants, you will ensure the growth of your accounts while delivering return on investment of subscription services.

You should have a proven track record of delivering return on investment and achieving sales targets as you will be responsible for negotiating contracts with our highly valued clients. You should be strategic, creative and first and foremost, a trustworthy partner to the businesses we support.

This is a Hybrid position based in Chicago.

What You Will Be Doing:

• Maintaining and growing existing account relationships: Within an assigned territory, you will be using your excellent communication skills, strong follow-up and sharp attention to detail to enhance your existing relationships.
• Building a pipeline: Leveraging your current client relationships to grow accounts by securing additional products or services to achieve a target portfolio percentage increases.
• Identifying new champions and revenue streams: Networking throughout assigned accounts and by leveraging contacts throughout territory.
• Team Selling: Leveraging Mintels internal resources to grow existing business within territory.
• Understanding customer Objectives and Key Results measures.
• Delivering Creative Business Solutions: Proving ROI on a monthly or quarterly basis to aid in the renewal and enrichment process.
• Negotiating and closing contracts: Delivering industry-leading renewal rates.
• Becoming a Product Expert: Across all Mintel CPG products and services.
• Creating territory and account level business plans: Specific to assigned portfolio.
• Delivering accurate forecasts to sales management.
• Developing Expertise in CPG: Ensuring you are constantly on the pulse of what is happening within the consumer packaged goods and market research industries.
• Delivering consistent & exceptional sales results: Against target.

What We Are Looking For:

• Client-Obsessed & Sales originated: You actively join sales meetings to speak with and listen to clients and consistently have clients talk to the company about what is and is not working.
• Data-driven: You understand how to leverage the power of data and forward-looking metrics to drive better performance results for your clients.
• People Smart: You are able to easily adapt to different personalities and levels within an organization.
• Committed to personal growth: You are committed to continuous learning and growth, constantly pushing yourself outside of your comfort zone to develop your skill set.
• Commercially-minded: You are easily able to identify potential growth opportunities and you can comfortably and enthusiastically pitch our suite of products.
• Naturally curious: You are great at navigating client conversations, asking second and third level questions to get at the heart of clients challenges and goals.
• Humble: You are humble, yet confident. You willingly admit when you need help, and you know how and when to utilize the resources and people around you.
• Self-Directed: You take initiative to solve problems and uncover opportunities, and you are eager to take ownership and accountability for the success of your client portfolio.
• Great Communicator: You have extremely polished verbal and written communication skills, and can adapt your communication style to suit each client and internal business partner.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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